Index · Subscription Agreement
Index
AGREEMENT —
DATE —

Subscription Agreement

Access to the Index trading terminal — live UK gas & power in the browser

1

The parties

The Provider

Index — the Index trading terminal
INDEX (BUSINESS INFORMATION) LIMITED
17395378
297 Upper Fourth Street, Milton Keynes, England, MK9 1EH
support@index-terminal.com

The Customer

2

The services

Index is a browser-based trading terminal showing live UK gas and power on one screen. Every plan includes:

  • Live UK gas and power, both fuels on one screen
  • Front six months and eight seasons for each fuel, plus day-ahead
  • Forward curve with period selection and a season scan
  • Month, season and annualised charts with 14-day RSI
  • Native and p/kWh unit toggle
  • Export to Excel and copy charts to clipboard
  • Intraday refresh through the trading day
  • Energy and commodity news feed
  • Runs in the browser — nothing to install
3

Your plan

Pricing is per licence, per month, excluding VAT. Each licence is for one named user. The first three licences are charged at the plan rate; once three are held, every further licence is £150 per month. Exchange and market-data fees are charged at cost per licence.

One named user per licence — the 4th onwards are £150 each

On acceptance

Access goes live as soon as you've signed and paid

12 months per licence
4

Named users

One named user per licence. Each person receives their own login by email. Credentials are personal, may not be shared, and only one active session is permitted per named user.

Full nameEmail
5

Fees & term

Each licence has a minimum term of 12 months, running from the date this agreement is accepted and the first payment is made — your logins are issued and the terminal is live straight away. Fees are payable monthly in advance and are exclusive of VAT. At the end of the 12-month term the subscription continues on a rolling monthly basis with the monthly fee increased by 35% per licence, until a further 12-month term is agreed. It can then be ended on 30 days' written notice, effective at the end of a billing month. Exchange and market-data fees are recharged at cost.

Order summary
Plan—
At plan rate—
Licences1
Monthly fee (ex VAT)—
Minimum term12 months
After term · +35% / mo—
Plus VAT and exchange data fees at cost. Once three licences are held, every further licence is £150/month. Each licence runs for a 12-month minimum term, after which the monthly fee rises 35% until a new 12-month term is agreed.
6

Terms & conditions

Scroll to read in full. These terms bind both parties on acceptance.

Definitions

“Services” means access to the Index trading terminal and its market data. “Licence” means the right for one Named User to access the Services. “Named User” means an individual identified in section 4. “Market Data” means the pricing, curve, index and news information made available through the Services. “Fees” means the charges in section 5. “Agreement” means this document and its schedules.

Grant of licence

The Provider grants the Customer a non-exclusive, non-transferable right for its Named Users to access the Services for the Customer’s internal business use, for the number of Licences purchased. One Named User may use each Licence; logins are personal and must not be shared. Named Users may be substituted on notice to the Provider.

Market data

Market Data is provided for the Customer’s internal use only and must not be redistributed, resold or made available to any third party. It originates from exchanges and third-party sources and may be subject to their terms, which the Customer agrees to observe. Market Data may be delayed, incomplete or interrupted and is provided on an “as is” basis. It is information only, is not financial, investment or trading advice, and must not be relied upon as the sole basis for any trading decision. The Provider is not a party to, and accepts no responsibility for, any transaction the Customer enters into.

Term & renewal

Each Licence has a minimum term of 12 months, beginning on the date this Agreement is accepted by the Customer and the first payment is made (the “Start Date”), from which date the Services are made available. After the 12-month minimum term the Licence continues on a rolling monthly basis until either party ends it on 30 days’ written notice, taking effect at the end of a billing month. During any rolling period after the minimum term, the uplifted Fee in clause 5 applies until a further 12-month term is agreed, whereupon the standard Fee for that term applies.

Fees & payment

The Customer pays the Fees monthly in advance. Fees are per Licence per month and exclusive of VAT, which is payable in addition. The first three Licences are charged at the plan rate stated in section 3; where the Customer holds three or more Licences, each further Licence is charged at the additional-user rate stated in section 3. Exchange and market-data charges are recharged at cost per Licence. The Provider may charge interest on late payment under the Late Payment of Commercial Debts (Interest) Act 1998.

Where a Licence continues on a rolling monthly basis after its 12-month minimum term, the monthly Fee for that Licence increases by 35% and that uplifted Fee applies until the parties agree a further 12-month term, on the agreement of which the standard Fee for that term applies. The Provider may otherwise change the Fees on 30 days’ notice, taking effect at the next renewal.

Customer responsibilities

The Customer will keep login credentials secure, use the Services in accordance with this Agreement and applicable law, and not copy, resell, sub-licence, reverse engineer or attempt to extract the underlying data feeds other than through the features provided. The Customer is responsible for acts and omissions of its Named Users.

Unauthorised use, sharing and redistribution

Licences are for the Customer’s Named Users only. If the Customer or any Named User is found to be sharing login credentials or Licences, redistributing or reselling the Services or Market Data, or accessing or extracting the Services or Market Data through any unauthorised API, data feed or automated link, in each case without the Provider’s express written permission, this is a material breach. The Provider may monitor use of the Services to verify compliance.

In that event, and in addition to any other right or remedy (including the Provider’s rights of suspension and termination below), the Provider may invoice, and the Customer will pay, for each affected Licence and for each instance of unauthorised use: (a) the annual Fee for that Licence, being twelve times its monthly Fee; plus (b) a further amount equal to 100% of that annual Fee. The parties agree this is a genuine and proportionate pre-estimate of the additional cost, monitoring burden and loss of value caused by such use, and a reasonable protection of the Provider’s legitimate interest in the integrity of its Services and Market Data.

Intellectual property

All intellectual property rights in the Services and Market Data remain with the Provider and its licensors. Where a plan includes the Customer’s own branding, that branding is used solely to configure the Customer’s own instance and grants the Provider no rights beyond that purpose.

Confidentiality

Each party will keep the other’s confidential information confidential and use it only for the purpose of this Agreement, except where disclosure is required by law or to professional advisers under equivalent duties of confidence.

Data protection

Each party will comply with the UK GDPR and the Data Protection Act 2018. The Provider processes personal data (such as Named User details) to provide and support the Services in accordance with its privacy policy, and the parties will put in place a data processing addendum where one is required.

Warranties & disclaimers

The Provider will provide the Services with reasonable skill and care and will use reasonable efforts to keep them available. Except as expressly stated, the Services and Market Data are provided without warranty of any kind, including as to accuracy, completeness, timeliness or uninterrupted availability. Nothing in the Services constitutes financial, investment or trading advice.

Limitation of liability

Nothing in this Agreement excludes liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded by law. Subject to that, neither party is liable for indirect or consequential loss, or for loss of profit, trades, revenue, goodwill or data; and each party’s total liability arising out of this Agreement is limited to the Fees paid in the 12 months before the claim. The Provider is not liable for losses arising from reliance on Market Data or from any trading decision made by the Customer.

Suspension & termination

The Provider may suspend access where Fees are overdue or where the Services are being misused. Either party may terminate on written notice if the other commits a material breach that is not remedied within 14 days of being asked, or becomes insolvent. On termination, access to the Services ends and accrued Fees become payable.

Governing law

This Agreement and any dispute arising out of it are governed by the law of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

General

This Agreement is the entire agreement between the parties on its subject matter and supersedes prior discussions. Any variation must be in writing and signed by both parties. Neither party may assign it without the other’s consent (not to be unreasonably withheld). A person who is not a party has no rights under the Contracts (Rights of Third Parties) Act 1999. Notices must be in writing to the contacts in section 1.

7

Acceptance

Signing electronically. The person accepting must be authorised to enter into this agreement for the Customer.

Typing your name above and continuing has the same legal effect as a handwritten signature. The date, time and your IP address are recorded with this agreement.

You'll be taken to our payment provider, Stripe, to set up the monthly subscription. Each named user then receives an email to set their own password.

INDEX · SUBSCRIPTION AGREEMENT INDEX (BUSINESS INFORMATION) LIMITED · 297 Upper Fourth Street, Milton Keynes, England, MK9 1EH · Company no. 17395378